RightLink
AI automation · Sydney, NSW

AI Automation for Sydney Businessbuilt for tradies, medical practices, dental practices, allied health, cafes, restaurants, accountants and retail

We build practical AI tools that handle your admin, so you can focus on the work that actually earns.

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Sound familiar?

You built your Sydney business to do the work you are good at. Not to spend Sunday evenings following up unpaid invoices. Not to answer the same five customer questions for the hundredth time. Not to lose a job because you were on-site when the enquiry came in and a competitor replied first.

If admin is eating your time, you have two choices: hire someone to manage it, or build a system that runs itself. RightLink.io builds AI automation systems for Sydney small businesses that do the second one. Practical, affordable, and working within your first month.

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Built for Sydney small businesses

If you run one of the following types of businesses in Sydney, you are exactly who we work with:

Tradies and trade businesses

e.g. plumbers, electricians, builders

quote follow-up, scheduling, invoice chasing

Medical, dental, and allied health

e.g. clinics, specialists, health practices

appointment bookings, reminders, no-show reduction

Cafes, restaurants, and hospitality

e.g. venues, function centres, owner-operators

table bookings, event enquiries, dietary questions

Accountants and brokers

e.g. mortgage brokers, financial planners

client onboarding, document collection, communications

Retail and e-commerce

e.g. storefronts, online sellers

customer enquiries, order status, returns, stock questions

Do not see your industry? If your business handles repetitive admin tasks , bookings, reminders, follow-ups, or customer questions , we almost certainly have a solution for you.

How we work with Sydney businesses

Getting started is straightforward. There is no long discovery process and nothing complicated to install. Here is how we move from first conversation to a running system:

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1.Free consultation (30 minutes)

We talk through your business, your tools, and where your time is going. By the end of this call, you will have a clear picture of your two or three highest-value automation opportunities and what each one would realistically save you. No obligation. No pitch.

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2.We build your automation

We design and build your system. Most projects take 2 to 4 weeks from first call to go-live. We connect to the tools you already use: Xero, ServiceM8, HotDoc, Cliniko, MYOB, and most others. You do not need to change your existing software.

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3.Go live and review

Your automation goes live. We monitor it with you for the first 4 weeks, make adjustments based on real results, and hand it over fully documented. After that, your system runs. If anything needs changing, we are one email away.

The three automation problems Sydney small businesses ask us about most

Tradies: Quote, Book, and Chase on Autopilot

The problem

You finish a job, write a quote, send it, and move on. Then three days later you remember you never followed it up. The customer went with someone else.

What we build

An automated quote follow-up and job management system that sends follow-ups at set intervals, confirms booked jobs, sends day-before reminders to customers, and chases overdue invoices, all without you touching your phone.

What it connects to

Tradify, ServiceM8, Xero, MYOB, and most quoting tools Sydney tradies already use.

What you save

Most Sydney trades businesses save 8 to 12 hours of admin per week. Invoice payment rates improve by 30 to 40 percent within the first month.

Medical and Dental Practices: AI Receptionist

The problem

Your phone rings all day with bookings, rebooking requests, and questions your front desk has answered 50 times this week. After hours, those calls go to voicemail, and some of those patients book somewhere else.

What we build

An AI receptionist that handles appointment bookings, sends confirmation and reminder messages, manages cancellations, and answers common patient questions, 24 hours a day, 7 days a week.

What it connects to

HotDoc, Cliniko, Best Practice, and most booking platforms used by Sydney medical and allied health practices.

What you save

Practices typically see a 20 to 30 percent reduction in appointment no-shows. Front desk staff recover 2 to 3 hours of phone time every day.

Cafes and Restaurants: Booking and Enquiry Bot

The problem

Someone finds your cafe on Instagram on a Sunday night and tries to book for a birthday next Saturday. Nobody is there to respond. By Monday morning, they have booked somewhere that replied.

What we build

An AI chatbot for your website and Google Business Profile that handles table bookings, answers dietary questions, manages event enquiries, and sends booking confirmations automatically, at any hour.

What it connects to

ResDiary, OpenTable, Bopple, and similar reservation platforms.

What you save

Most hospitality clients convert 20 to 30 percent more after-hours enquiries into actual bookings. Front-of-house staff spend less time on the phone and more time with customers who are already there.

8 to 12 hours

admin hours typically saved per week by a Sydney trades business using this type of automation

25%

average reduction in appointment no-shows for health practices

6 weeks

typical payback period for automations of this type

Common questions from Sydney small business owners

Every project is scoped individually, so the price reflects exactly what we build for you. The initial consultation is free, and you receive a written fixed-price quote before any commitment — no hourly billing, no surprises. A basic appointment reminder system or chatbot sits at the simpler end; a full quote-to-cash automation for a trades business involves more work. If the numbers do not stack up for your business, we will tell you in the free call and it will cost you nothing.
Not at all. We handle all of the setup, all of the integrations, and all of the testing. You do not install anything. You do not need to understand how it works under the hood. You just need to tell us what is eating your time, and we will fix it.
Yes, in almost every case. We connect to Xero, MYOB, ServiceM8, Tradify, HotDoc, Cliniko, Shopify, and most other common tools. If you tell us what you use in the free consultation, we will confirm compatibility before you spend a cent.
Most Sydney projects go live within 2 to 4 weeks of the initial consultation. Simple systems like a booking chatbot or invoice reminder workflow can be live in under 2 weeks. More complex integrations across multiple tools take 3 to 4 weeks. We give you a realistic timeline before we start.
For routine enquiries like bookings, pricing, and trading hours , most customers will not notice. We write every chatbot to sound like your business, in your tone, with your terminology. For anything complex or sensitive, the system escalates to a real person. You control where the handover happens.
We build every system with a human override. Nothing gets sent or actioned without a review step available to you. In the first 4 weeks we monitor the system with you and adjust anything that needs it. After that, you have full visibility into what is being sent and when, and you can pause or edit at any time.
Yes. Every RightLink project includes 4 weeks of monitored go-live support. After that, we offer ongoing support and optimisation packages, or you can self-manage with the documentation we provide. We do not disappear after the handover.

Ready to stop doing it manually?

Book a free 30-minute consultation. We will look at your business, identify your two or three highest-value automation opportunities, and tell you exactly what each one would save you. No obligation. No sales pitch. Just a clear picture of what is possible.

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