Most website visitors leave without making contact if they can't get an answer straight away

AI chatbots · Built around your business

AI Chatbots for Australian Small Business

Turn “just a quick question” into the next enquiry. Help visitors get answers, share what they need and request a booking—even when your team is busy.

Book a Free Consultation

Send your details, then choose a time. 30 minutes, no obligation.

Example conversation · Not a live chat

A question becomes a useful enquiry

Visitor
Do you service my area? I need someone to look at a leaking tap.
Example assistant
What suburb are you in? I can check the service area and pass your details to the team to arrange a visit.
Your team receives
The customer's enquiry, location and contact details, ready for a person to follow up.

An illustrative workflow, not a customer result. Your approved information, integrations and handover rules determine what your chatbot can do.

Make it easier for the next customer to reach you

A question after hours

A visitor wants to know whether you can help. Give them approved answers and a clear way to leave an enquiry.

A busy front desk

Handle routine questions about services and opening hours, leaving your team to handle the conversations that need judgement.

An enquiry with no next step

Collect the details your team needs and route them into a follow-up process, instead of leaving a conversation in a disconnected inbox.

Meet Your New 24/7 Sales Assistant

Help visitors find approved answers and connect with your team.

Example: how a chatbot can guide an enquiry

"Hi, do you do kitchen renovations in Melbourne?"

"Hi! Yes, we specialise in kitchen renovations across Melbourne. I can check availability for your area. What suburb are you in?"

"Toorak. What's the typical cost?"

"Pricing depends on the job. I can pass your details to the team for a quote. What is the best way to reach you?"

✅ Lead captured with location, budget range, and contact details

🤖 Intelligent Conversations

Understands context and provides relevant, helpful responses

  • Trained on your specific business knowledge
  • Handles complex multi-turn conversations
  • Escalates to humans when needed

🎯 Smart Lead Qualification

Identifies serious prospects and captures their information

  • Asks qualifying questions naturally
  • Determines budget and timeline
  • Schedules appointments automatically

📈 Conversion Optimisation

Designed specifically to turn visitors into customers

  • Proactive engagement when visitors hesitate
  • Handles objections and concerns
  • Guides visitors to purchase decisions

Answer Every Enquiry, Around the Clock

Before vs After Comparison

Without AI ChatbotWith AI Chatbot
Enquiries wait for someone to check the inboxQuestions answered the moment they're asked
Questions go unanswered after hours24/7 customer engagement
Staff interrupted for simple questionsRoutine enquiries handled automatically, complex ones passed to your team

What's Included & Our Guarantee

AI Website Chatbot

Contact for price

You receive a written fixed-price quote after a free consultation.

Discovery workshop fee guarantee

What's Included:

Custom AI chatbot trained on your business
Integration with your website & CRM
24/7 visitor engagement and lead capture
Real-time lead notifications
Conversation analytics and reporting
Complete setup and team training

Setup typically takes 2 weeks

Discovery workshop fee guarantee

The initial 30 minute consultation is free. If you proceed to a paid discovery workshop and it does not identify an automation opportunity worth pursuing, we refund the workshop fee in full. No questions asked.

AI chatbots: common questions

Every chatbot is scoped to your business, and you receive a written fixed-price quote after a free consultation. Setup typically takes two weeks from consultation to go-live.
Setup typically takes two weeks from first consultation to go-live. The chatbot is trained on your specific business information during that period.
It hands the conversation to a person rather than guessing. Every chatbot we build has a defined boundary: the questions it is trained to answer, and the point at which it stops and passes the enquiry to you with the full conversation attached. A chatbot that invents an answer costs you more trust than the one it saves you, so we scope that handover before we scope anything else.
Every response the chatbot gives is written in your voice, with your terminology and your way of explaining things. You review and approve the responses before it goes live, and nothing reaches a customer without your sign-off. You can edit any of it afterwards at any time.
Yes. The chatbot connects to the tools you already run, so a booking made in the chat lands in your calendar and an enquiry lands wherever you already track leads. In the free consultation we map what you use now and confirm what connects cleanly before quoting.
You receive four weeks of monitored go-live support as standard. During that period we watch how real visitors use it and adjust based on what they actually ask, which is rarely identical to what anyone predicts beforehand. After handover the chatbot runs independently, you keep full control to pause or edit any part of it, and documentation is provided.
07 / BookStart with one problem

Book a free consultation

Missed calls, slow follow-ups or too much admin? In 30 minutes, we will map one problem and discuss whether automation is a sensible next step.

Send your details, then choose a time. No obligation to buy.

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What you get from the call

  • A clear view of the process that is taking your time.
  • An honest assessment of what can be automated and what needs a person.
  • A practical next step. If a project makes sense, we scope it and quote in writing.

You do not need to know which tool you need. Start with the problem.

Prefer to contact us directly?

(02) 5302 8063

jimmy@rightlink.io

Based in Western Sydney · Serving Australia